Surveys are the most effective way to continuously get feedback from your customers, but they have gaps...  

1.  they don’t get to the root of the problem

2.   most customers don't want to take them

 

We believe the best way to get to the root of the problem is by having conversation.    

So we built a digital bridge that connects customers to your businesses Facebook Messenger to take surveys, so that if you need to have a conversation, you easily can. 

 

 

 

 

 

When is the last time you got to the root of a problem without having a conversation with someone?


FEATURES

 

UTILIZES Facebook MESSENGER

Utilizes a common platform so customers do not have to download additional apps

 

GAMIFICATION OF REWARDS

Add an element of fun for your customers to chose their rewards through games, elevating their experience

SURVEY BOT

Provides a digital platform for questions and answers in a conversational, friendly way.

 

DIGITAL MARKETING

Built-in ability to promote additional products and services through digital marketing cards

ANALYTICS

Tracking of customer connections, marketing cards, and survey results

CHAT IN A SAFE ENVIROMENT

Provides a safe environment for open ended, one-on-one conversations without the negative reprocussions of social media

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WHAT  TO EXPECT

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DESIGN (15 MIN)

Have a 1:1 conversation with Proxi's team and design your bot (Proxi builds survey bot in 24-72 hours)

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IMPLEMENTATION  (5 min - 1 HR)

Set up your survey bot across various digital and print locations including websites, newsletters, menus, products, & games

CUSTOMERS CONNECT (∞)

Customers discover survey bot across various locations and connect to your Proxi Community

ANALYTICS (∞)

Receive a google data studio dashboard and weekly analytic reports.

Surveys are the most effective way to continuously get feedback from your customers, but they have problems.  

 

 

 

The biggest problems with surveys are 

  1. they don’t get to the root of the problems

  2. most customers don't want to take them.

 

Surveys are the most effective way to continuously get feedback from your customers.  The biggest problems with surveys are;  they don’t get to the root of the problem and most customers don't want to take them.

 

 

Surveys are the most effective way to continuously get feedback from your customers, but they have problems...  

 

The biggest problems with surveys

1.  they don’t get to the root of the problem

2.   most customers don't want to take them.

 

 

 

Surveys are the most effective way to continuously get feedback from your customers, but they big problems...  

1.  they don’t get to the root of the problem

2.   most customers don't want to take them.

When have you ever got to the root of a problem without having a conversation with moe